Module 1
Basics of Intercultural Communication
What do we mean by Intercultural Communication?
Forms of intercultural communication
Models of intercultural communication
How does it relate to the university context?
Module 2
Basics of the Cross-cultural Communication
What do we mean by Cross-cultural Communication?
Forms of Cross-cultural communication
Models of Cross-cultural communication
How does it relate to the university context?
Similarities & differences between intercultural & cross-cultural interaction
Module 3
What are the main influences on Intercultural & cross-cultural Communication?
Social factors
Cultural factors
Psychological factors
Obstacles
Module 4
Nonverbal Communication & Culture
Importance & Functions of Nonverbal communication
Body language
Paralanguage
Communication styles – use of touch, use of space, eye contact, etc.
Module 5
Abilities for intercultural & cross-cultural communication (ICCC)
Models of cultural learning & intercultural & cross-cultural adaptation
Knowledge for ICCC
Skill for ICCC
Attitude towards the respondent & others
Module 6
Social inclusion
What are social inclusion & social exclusion?
Reasons for social exclusion
Social inclusion as a concept